Big O Tires

Great customer service, went above and beyond. Went in for a simple tire pressure check and balance, they notified me of a separate issue that I wasn't aware of and addressed it. I'm extremely satisfied with the service. Kaila helped me out this time, made the transaction very smooth and streamlined. Five stars no doubt.

Go Here!! Lisa and the whole team here are amazing!! They got me in quick with my children, made sure I had the best tires and even had a phone charger for me to use! I would recommend them to anyone! Lisa even worked to get me the best price! Wow, they really made it a great experience!!

Jim, the store manager here, was amazing! I was so nervous going to a new mechanic. As a female who knows nothing about cars, it is never fun knowing if you are being taken advantage of or not. I was recommended to this location by a friend and told they were honest and they did not disappoint! I went in for squeaky brakes and was expecting horrible news and an expensive quote. Jim showed me my brake pads which were in perfect condition and nothing to worry about. They did find 2 screws in my tires (which I have under warranty elsewhere) and rotated my tires for free. They also tested my battery, which failed the diagnostic test. So I left with a brand new battery and was told if I have any trouble getting my tires fixed, to come back. Thanks Big O for the new trust in mechanics!

Kaila was very helpful with my search for new tires! She provided excellent customer service, and made me feel she had my best interest at heart with her recommendations. I've had the new tires for almost a week now, and they're great. I truly appreciate Kaila's help, and will definitely be returning to this location for all my future car maintenance needs.

I visited this location a couple weeks ago to get my tire checked because I found myself constantly having to top off the air in it. Kaila got me all set up and taken care of quickly even though I didn’t have an appointment. Got my tire checked to find I had a bad valve stem. A day later I had to get a battery replaced in my girlfriends car. She found the battery we needed and had us in and out faster than we expected with how weird the battery is in the car. Today I revisited because I found that I had to deal with the tire air pressure issue still but not as often. Come to find out I have terrible luck. There was a nail in the tire now! Kaila was there once again and got me in and out quickly once more. Kaila maintained a fun attitude while also being professional. I will continue to come here for any service I need on my vehicles.